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Delivery Information

Return, cancellation and exchange Conditions

You can return the product you have bought without opening / destroying / destroying the packaging, without using the product, within the period of fourteen (14) days from the date of delivery. Before returning the product you bought within the specified time, you must send an e-mail to [email protected] with your product invoice number and order number or fill out the return form on the site. In this e-mail, you are expected to briefly explain why you want to return the product (return / cancel / exchange). Beautyglow.club will inform you where and how to return the product after receiving this email. After we send this information to you, you can send the product you want to return to its original packaging and send it to the address specified by hand with the contracted cargo company delivered to you. Open and check the packages that you think are damaged during shipment in front of the company representative you receive. If there is any damage to the product, do not take the product by keeping a record on the cargo company. Please note that after the product is received, you assume that you have accepted that the cargo company has fulfilled its duty in full.
The product cannot be returned if it detects any opening, deterioration, breakage, destruction, tearing, use and other conditions in the product and its packaging, and if the product cannot be returned as it was delivered to the customer.