Delivery Information
Return, cancellation and exchange Conditions
You can return the product you have bought without opening / destroying /
destroying the packaging, without using the product, within the period of
fourteen (14) days from the date of delivery. Before returning the product you
bought within the specified time, you must send an e-mail to
[email protected] with your product invoice number and order
number or fill out the return form on the site. In this e-mail, you are
expected to briefly explain why you want to return the product (return / cancel
/ exchange). Beautyglow.club will inform you where and how to return the
product after receiving this email. After we send this information to you, you
can send the product you want to return to its original packaging and send it
to the address specified by hand with the contracted cargo company delivered to
you. Open and check the packages that you think are damaged during shipment in
front of the company representative you receive. If there is any damage to the
product, do not take the product by keeping a record on the cargo company.
Please note that after the product is received, you assume that you have
accepted that the cargo company has fulfilled its duty in full.
The product cannot be returned if it detects any opening, deterioration,
breakage, destruction, tearing, use and other conditions in the product and its
packaging, and if the product cannot be returned as it was delivered to the
customer.